• Offerings »
  • Hardware Service Plans »
  • Software Support Plans »
  • Secure Site Support »
  • RMA Process »
  • BlueArc SLA Policies »
  • BlueArc Data Migration API »
  • BlueArc Change File List API »
• Professional Services »
  • Data Migration Services »
  • Implementation Services »
  • Service Methodology »
• Technical Education »
  • Course Availability »
  • Registration & Cancellation »
  • Course Description »
• Technical Assistance Cntr »
  • TAC Portal »
  • TAC Process »
  • Case Management »
• Contact Support »

Offerings

Scalable Technical
Support Levels

BlueArc provides cost-effective support scaled and priced for your needs. Our professional support staff will assist you in diagnosing your environment and respond to your problem by reviewing your system’s symptoms. Our team is ready to respond to the complexity of your architecture and will work to ensure we provide you the solution that will optimize your business objectives.

Support and Services

BlueArc Global Services is committed to service excellence. Our dedication to forging close working partnerships with our customers has enabled us to establish an outstanding reputation for service and support. Product and Support Terms and Conditions may be found by clicking here.

Our support service plans are only available to customers who have purchased a valid support plan with qualified BlueArc products.

BlueArc Service Offerings:

• Hardware Service Plans
• Software Support Plans
• Secure Site Support
• RMA Process
• BlueArc SLA Policies